Retail Chatbot for a leading clothing retailer

Case Study Natural Language Processing

Augment their online and telephone support process.

Solution

Whirldata sales team presented a detailed demo of the capabilities of WhirlBot – our proprietary omni-channel chatbot and virtual assistant automation engine. WhirlBot is a custom-built chatbots engine deployed on the Amazon AWS ecosystem leveraging the Natural Language Processing (NLP) capabilities of Amazon Lex engine. WhirlBot engine supports several chatbots integrations like Amazon Echo devices, Google Assistants, Skype, Facebook messenger, proprietary web interfaces and iOS apps.

Cartbot Img


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